Complete Coverage, Warranties & Claims Support
Comprehensive insurance protection for your Manchester loft insulation investment with full warranty coverage and claims assistance
Understanding different types of insurance protection for your loft insulation investment
Your buildings insurance typically covers loft insulation as part of the property structure. Most policies include insulation damage from covered perils.
Our comprehensive 25-year warranty covers workmanship, materials, and performance. This protects against installation defects and premature failure.
Our professional indemnity insurance protects you against errors in advice, design, or installation. Covers financial losses from professional negligence.
£2 million public liability insurance covers accidental damage to your property or injury during installation. Full protection during work.
Manufacturer product liability covers defects in insulation materials. Additional protection beyond standard material warranties.
Additional consumer protection through trade body membership and deposit protection schemes. Financial security for your investment.
Detailed breakdown of what's covered under different insurance types
| Damage/Issue Type | Buildings Insurance | Our Warranty | Professional Indemnity | Your Action Required |
|---|---|---|---|---|
| Storm Damage | ✓ Fully Covered | ✗ Not Covered | ✗ Not Covered | Contact your insurer |
| Fire Damage | ✓ Fully Covered | ✗ Not Covered | ✗ Not Covered | Contact your insurer |
| Water Damage (Pipe Burst) | ✓ Fully Covered | ✗ Not Covered | ✗ Not Covered | Contact your insurer |
| Installation Defects | ✗ Not Covered | ✓ Fully Covered | △ If Negligent | Contact us directly |
| Material Failure | ✗ Not Covered | ✓ Fully Covered | ✗ Not Covered | Contact us directly |
| Performance Issues | ✗ Not Covered | ✓ Fully Covered | △ If Specified Wrong | Contact us directly |
| Incorrect Specification | ✗ Not Covered | △ Depends | ✓ Fully Covered | Contact us directly |
| Building Regs Breach | ✗ Not Covered | ✗ Not Covered | ✓ Fully Covered | Contact us directly |
| Accidental Damage (Installation) | △ Depends on Policy | ✗ Not Covered | ✓ Fully Covered | Contact us immediately |
| Pest/Rodent Damage | ✗ Usually Not | △ If Poor Installation | ✗ Not Covered | Prevention responsibility |
Step-by-step guide to making successful insurance claims for loft insulation damage
As soon as you discover damage, document everything with photos and videos. Don't disturb the scene unless there's immediate danger.
Determine whether to contact your insurance company or us first, based on the type of damage. Use our coverage matrix as a guide.
Contact the appropriate party within 24-48 hours. Provide all documentation and be honest about circumstances of damage.
Allow the appointed surveyor or our technical team to assess the damage. Provide access and cooperate fully with the investigation.
Once approved, work with approved contractors or our team to complete repairs. Ensure all work meets original standards.
Complete any follow-up inspections and implement recommended preventive measures to avoid future issues.
Our industry-leading 25-year warranty provides complete peace of mind for your loft insulation investment with no-quibble claims and lifetime support.
Complete coverage for material defects, installation workmanship, and thermal performance guarantees.
Free replacement of any defective materials including labor costs for removal and reinstallation.
Round-the-clock emergency support for urgent warranty claims with rapid response guaranteed.
Our warranties are backed by £2 million professional indemnity insurance for complete financial security.
We work with all major UK insurance companies and are approved by leading insurers
Approved contractor for buildings insurance claims
Preferred supplier for home insurance repairs
Panel contractor for property damage claims
Approved for home emergency repairs
Commercial and domestic approved supplier
Quality assured contractor network member
Trusted partner for building repairs
We work with all UK insurance companies
Common questions about loft insulation insurance and warranty coverage
Most buildings insurance policies cover loft insulation as part of the property structure. Coverage typically includes damage from storms, fire, water leaks, and other standard perils. However, gradual deterioration, wear and tear, or installation defects are usually excluded. Always check your specific policy wording.
Our warranty covers material defects, installation workmanship, and thermal performance for 25 years. This includes free replacement of defective materials, remedial work for poor installation, and guarantee that the insulation will maintain its specified R-value. Exclusions include damage from external causes like storms or deliberate damage.
It's good practice to inform your insurer about major home improvements, including new loft insulation. This can sometimes reduce your premiums as improved insulation reduces risks like burst pipes. Some insurers may require notification for significant upgrades, so check your policy terms.
Our warranties are backed by professional indemnity insurance and we're members of trade protection schemes. If we ceased trading, your warranty would still be honored through our insurance backing. We also participate in deposit protection schemes to safeguard customer payments.
You cannot claim twice for the same damage, but different types of damage may be covered by different policies. For example, storm damage would be covered by your buildings insurance, while installation defects would be covered by our warranty. We'll help determine the correct route for any claim.
We aim to respond to warranty claims within 24 hours and complete initial assessments within 5 working days. Emergency situations are handled immediately. Simple issues can often be resolved within a week, while complex cases may take longer but we'll keep you informed throughout the process.
Keep your installation certificate, warranty documentation, and any maintenance records. For insurance claims, you'll need photos of damage, your policy details, and our installation documentation. We provide comprehensive documentation packages to make claims processes smoother.
Standard exclusions include damage from natural disasters, deliberate damage, modifications by others, normal wear and tear over time, and failure to maintain proper ventilation. We provide a full list of terms and conditions with your warranty certificate.
24/7 emergency support for urgent insurance and warranty claims
Round-the-clock support for urgent claims including storm damage, water ingress, and safety issues requiring immediate attention.
Emergency response team mobilized within 2 hours for urgent situations across Manchester and surrounding areas.
Same-day temporary repairs to prevent further damage while insurance claims are processed and permanent solutions arranged.
Direct communication with your insurance company to expedite claims and ensure proper documentation for rapid resolution.
Professional installation with complete insurance and warranty protection
25-year warranties • Insurance approved • Claims support • Emergency response • Financial protection
Manchester coverage • Emergency claims • Professional support • Complete peace of mind